Posts Tagged ‘Alison Lester’
Blog Topics, Business - Thursday, March 14, 2013 15:00 - 1 Comment
I was giving a technology industry analyst some feedback on his presentation, and recommended that he smile at the point where he’d been delivering some good news. I think he’d even said, “Here’s the good news.”
He didn’t like the idea. “I’m not really a smiley guy,” he told me.
People push back like this quite a lot when I suggest an obvious departure from their usual form. At this point, I always have to ask them where an audience will be looking to decide whether or not to believe what they’re saying.
I’ll give you a moment.
Exactly. So if the speaker is delivering a positive message and I as an audience member look at their eyes to confirm it and don’t find a shred of emotion, why should I believe them?
- Salesman of the Year: Why Old School is Good Business
At the final sales meeting of their 2012 calendar year, a company CEO got up in front of his sales staff and announced that he was offering £500 (about US$800) of his own money to the salesman who could catch up with and surpass Brian by the end of the fiscal year, three months away. [...]
- Difficult Conversation? Try It Again, This Time with Feeling
There’s an assertiveness technique that’s known by many names, but I know it as The Three F’s. The letters stand for Fact, Feeling and Future, and the technique is useful when you’re feeling too anxious to deal with someone about a subject that’s bothering you. Let’s say it’s the boss you need to deal with. [...]
- Self-Promoters Are the Devil. So How Do I Get Attention?
“Can I ask you about how to become more visible?” my coaching client asked me, when we were supposed to be talking about her presentation skills. There weren’t a lot of opportunities for her to present, in fact, so we switched to this topic of greater concern. Because she was very concerned. She really needed [...]
- Take My Mantra, Please!
By the time my taxi reached the portico of the elegant colonial mansion where I’d be running an executive communication workshop with 40 international bankers, I’d chosen my mantra. I repeated it to myself as I bumped my drag bag up the broad front stairs. Inside the bag were 40 copies of my book on [...]
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