Posts Tagged ‘conversation’
Blog Topics, Relationships - Monday, December 17, 2012 15:30 - 7 Comments
Difficult Conversation? Try It Again, This Time with Feeling
There’s an assertiveness technique that’s known by many names, but I know it as The Three F’s. The letters stand for Fact, Feeling and Future, and the technique is useful when you’re feeling too anxious to deal with someone about a subject that’s bothering you.
Let’s say it’s the boss you need to deal with. Here’s how it works. You go into their office. “Can I have a minute?” you ask, and the boss looks up, identifies who you are, and says, “Sure.” You sit down, to get yourself on the boss’s level, and you say, “There’s just something that’s been bothering me a bit, and I’d like to improve the situation.”
“OK,” says the boss. A little crease appears between their eyebrows.
You roll out the technique.
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